EMV: You’re Not Prepared, Now What?

The October 1 liability shift imposed by the major card brands to spur adoption of EMV is a powerful incentive to make the migration. Large retailers have taken note and are likely to be fully prepared so they don’t get stuck with the liability for card fraud that could have been prevented by EMV. Smaller merchants are less prepared. Continue reading

EMV 101: What You Need to Know Now

EMV 101: What You Need to Know Now U.S. consumers are beginning the migration from traditional mag-stripe credit and debit cards to EMV-based chip cards. Here’s what you need to know now. What it is: EMV stands for Europay, MasterCard and Visa, the global standard for cards equipped with computer chips and the technology used to authenticate chip card transactions. EMV encompasses requirements that ensure interoperability between POS terminals and chip-based payment cards containing embedded microprocessors. Chip cards are intended to provide strong transaction security features and other application capabilities not possible with traditional mag-stripe cards. Read more about what EMV isn't, here. Continue reading

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Defining and Living Verifone’s Values

This is my first public blog post.  Ever.  I’ve been on LinkedIn since its early days, and share things there with my professional network.  I’ve spoken at a few conferences, and share ideas with a group of HR leaders that I belong to.  However, this is the first time I’ve felt compelled to write a story and share it with the entire world. Continue reading

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The New Psychology of Contactless in Europe

Contactless payment is shifting retailer and consumer behaviour across Europe. ‘Tap and go’ introduces a whole new psychology, as it removes a number of physical steps when we pay in more traditional ways.  The “pain of paying,” as behavioural economist Dan Ariely explains, is a very conscious moment in the physical payment process that can keep our spending levels in check. Continue reading