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Top 5 Tech Tools for Restaurants

(Guest post by Ian Said/Ideal Software) Restaurant businesses have to work harder these days to keep up with the most successful chain restaurants. While large restaurant chains enjoy the benefits of broad customer bases, independent restaurant owners are using a variety of new technologies in order to get ahead. Continue reading

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Interacting, not Transacting

In a previous post regarding trends in the hospitality space, I wrote of four high level technology concepts which are coming to the Fast Casual and QSR market: Tablet Craze, Mobile Ordering, Payments Security and Interacting, not Transacting. Continue reading

Drive-thru Payments

Drive-thru Payment Pain

Two articles hit the internet this week regarding payment security at the Drive-thru. In the first article, the so called “Drive-thru bandits” were ordering food at a drive through, asking to pay by debit and then when they were handed the PIN entry device they would cut the wire which tethered the hand held PIN entry device to the Point of Sale and drive off. Continue reading

iPad Ordering

2012 Restaurant Trends

In a recent article on Nation’s Restaurant News (nrn.com), a series of industry experts forecast their top trends in the Restaurant Space for 2012. Incremental to their suggestions related to the economy, commodity prices, and “zations”, it seems only fair to add a few related to in restaurant systems and payments in the restaurant space. Continue reading