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The New Psychology of Contactless in Europe

Contactless payment is shifting retailer and consumer behaviour across Europe. ‘Tap and go’ introduces a whole new psychology, as it removes a number of physical steps when we pay in more traditional ways.  The “pain of paying,” as behavioural economist Dan Ariely explains, is a very conscious moment in the physical payment process that can keep our spending levels in check. Continue reading

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The Path to Payments in the UK

Mobile payments are on the move. Presumably, it’s only a matter of time before Apple Pay leaps across the 'pond' from the U.S. to begin the effort to create a global market. With contactless card use and technology deployment on the up in Europe, the foundation is in place for NFC/mobile wallet-based initiatives from all providers. Continue reading


A New Year – A Fresh Outlook

As we reach out to wish our clients and team mates a Happy New Year, it’s always good to reflect on what we’re actually wishing them. Are we wishing them personal success in a new job, being part of a winning team, luck with finances, stable relationships? Continue reading


Retailers, Don’t Be a Target for Cyber Criminals this Holiday Season

The latest security advisory from groups like the “Financial Services Information Sharing and Analysis Center,” the US Secret Service, and the Retail Cyber Intelligence Center (I’ll spare you the acronyms) basically say that if you’re involved in security at your organization—particularly in retail—you may be putting in some extra hours over the holidays. Continue reading