May 14, 2013
Ask three people which method of payment is more secure--cash, credit or debit--and you’ll likely get three different answers, each offering valid points on why one payment method is more secure than the other. Continue reading
Quest for Value in Retail Systems Drives Innovation in Italy
February 21, 2013
With a fragmented localised market, few ‘international’ retailers, and fragile economic climate, Italy is a tough market, with many challenges. In Italy, the top 10 retailers generate only 20% of retail sales compared to 29% in Spain 43% in the UK. Continue reading
Empowering Omni-channel Retail
February 19, 2013
Question: How can I take advantage of today’s mobile-savvy consumer?
It’s a question that we hear from just about every corner of the industry—tradeshows, media, online, customers and end-users alike. The reality is that the retail landscape is changing by the day and merchants are looking for innovative ways to engage with customers. Continue reading
Top 5 Tech Tools for Restaurants
January 29, 2013
(Guest post by Ian Said/Ideal Software)
Restaurant businesses have to work harder these days to keep up with the most successful chain restaurants. While large restaurant chains enjoy the benefits of broad customer bases, independent restaurant owners are using a variety of new technologies in order to get ahead. Continue reading
2013: More Bite, Less Bark for Payments in Europe
January 21, 2013
Last year began with much discussion about how payments would shape up in the future. In 2013, European retailers are already making it clear they want to focus less on conversation and much more on action. Continue reading
ADA Standards Affect Pay-At-The-Pump Hardware
January 16, 2013
For fueling station owners, another regulation has been enacted that may require subtle changes to the forecourt payment hardware. The 2010 ADA (Americans with Disabilities Act) Standards implemented a design regulation that requires pay-at-the-pump transactions to be more generally accessible to those with physical disabilities. Continue reading
Enabling the Many Aspects of Mobility in Retail
January 8, 2013
The mobile revolution represents a major challenge for retailers worldwide. Leveraging a consumer’s own smart phone to deliver content and services to consumer smartphones anywhere has brought comparison shopping and showrooming Continue reading
Is Your Credit Card Secured in Layers of Protection this Holiday Season?
December 14, 2012
J.D. Harrison at the Washington Post has both an interesting and factually spot-on article (Ho Ho Hackers) about preventing card fraud this holiday season. I invite you to read it (after you read this!). Continue reading
Payment Industry Relevance – Do Labels Matter?
October 1, 2012
Mike Monocello recently put together a blog called The Death of POS VARs. It’s a pretty interesting tale regarding naming of parts of the industry and suggests that the naming should be updated to reflect the current services which these dealers, resellers, and distributors provide. Continue reading
Deploy and Forget? Not with EMV & NFC
September 12, 2012
Next month I am participating as a panelist at the MAG Annual Conference. The session is titled – POS Paranoia – catchy eh?
In any event, all panelists were asked to submit questions / topics that we thought the audience might find interesting. Continue reading


Chris Souther
ibrahima sow
Frantz COORNAERT